You Can't Make This Ship Up: Business Strategies, Life Lessons, and True Stories from Forty Years at Sea

How would you manage and grow your business if you had to live with your team and clients? Paul Rutter is a customer-experience expert and has survived three decades of life at sea as a cruise director for the largest ships in the world. In You Can't Make This Ship Up, he recounts the hilarity

of life on the high seas and the lessons he learned along the way. These lessons and life-defining moments are the perfect guide for sea and land-based businesses to thrive in a culture based around exceptional customer service.

Binding Type: Paperback
Author: Rutter, Paul
Published: 10/31/2021
Publisher: Koehler Books
ISBN: 9781646634453
Pages: 176
Weight: 0.59lbs
Size: 9.00h x 6.00w x 0.41d