{"product_id":"unleashing-excellence-the-complete-guide-to-ultimate-customer-service-9780470503805","title":"Unleashing Excellence: The Complete Guide to Ultimate Customer Service","description":null,"brand":"Black Bookstore","offers":[{"title":"Default Title","offer_id":40983391141963,"sku":"9780470503805","price":28.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/blackbookstore.com\/products\/unleashing-excellence-the-complete-guide-to-ultimate-customer-service-9780470503805","provider":"Black Bookstore","version":"1.0","type":"link"}